Determinants of Information Communication Technology Adoption on Supply Chain Performance in Manufacturing Sector in Kenya

Author(s)

Clive Osugo Mosiori , Dr. Noor Shalle ,

Download Full PDF Pages: 51-59 | Views: 736 | Downloads: 232 | DOI: 10.5281/zenodo.3456900

Volume 8 - April 2019 (04)

Abstract

The main aim of the paper was to assess the determinants of ICT adoption on supply chain performance with Bamburi Cement Kenya Limited as the case study. The study adopted a descriptive survey design. Due to the homogeneity of the target population, a simple random sampling technique was used to select 80 respondents. Questionnaires were the major instrument for data collection. Data collected was analyzed by use of the SPSS software Version 23 for both descriptive and inferential statistics. The results from the analysis indicated that top management support and buyer/supplier integration have a positive and significant effect on supply chain performance. It is recommended for the top management to have a high level of commitment to the use of ICT in the supply chain. Also, it is important for manufacturing firms to make use of IT to send tender specifications to suppliers and ensure that there is an electronic interaction with international and local new suppliers. Finally, there is a need for manufacturing firms to capitalize on ICT as it has the potential to reduce the cost incurred while sending information and during transportation

Keywords

Top Management Support, Buyer/Supplier Integration, Commitment, Supply Chain Performance

References

  1. Azjen, I. (2011): Job Satisfaction, effort, and Performance: A reasoned action perspective. Journal of Contemporary Economics, 5(4), pp. 32-43.
  2. Azjen, I. (1991): The theory of planned behavior in Organizational Behavior and Human Decision Processes, Vol. 50, pp. 179-211.
  3. Biggs, T., Raturi, M., & Srivastava, P. (2002). Ethnic networks and access to credit: evidence from the manufacturing sector in Kenya. Journal of Economic Behavior & Organization, 49(4), 473-486.
  4. Chepkoech, S. & Noor, I. (2014). Effects of enterprise resource planning implementation on supply chain performance in manufacturing sector in Kenya: A case of Unilever Limited. International Journal of Social Sciences and Entrepreneurship, 1(13), 475-494.
  5. Dehning, B., Richardson, V. J., & Zmud, R. W. (2007). The financial performance effects of IT-based supply chain management systems in manufacturing firms. Journal of Operations Management, 25(4), 806-824.
  6. Jin, B. (2006). Performance implications of information technology implementation in an apparel supply chain. Supply Chain Management: An International Journal, 11(4), 309-316.
  7. Kamotho, D. K. (2014). E-procurement and procurement performance among state corporations in Kenya (Doctoral dissertation, University of Nairobi).
  8. Kotla, A., Prasad, R. and Bowonder, B. (2011). ICT application in a dairy industry: The e- experience of Amul, International Journal of management, 6(2), 256-695.doi: 11.1250/0582 155425/x.
  9. Mwilu, J. M. (2013). Supply Chain Management Practices and Performance among Public Research Institutions In Kenya (Doctoral dissertation, University of Nairobi).
  10. Onyango (2011) Supply Chain Management Practices and Performance in Cement in Cement Industry in Kenya. Unpublished MBA Project University of Nairobi.

Cite this Article: