Effect of Monitoring and Evaluations Practices on Performance of Milk Processing Firms in Nairobi County
Author(s)
Mwende Apophia Rachel , Yusuf Muchelule ,
Download Full PDF Pages: 40-49 | Views: 855 | Downloads: 221 | DOI: 10.5281/zenodo.3456010
Abstract
The study was conducted in an attempt to establish the effect of monitoring and evaluations practices on performance milk processing firms in Nairobi County. The study was informed by Resource-Based Theory, Theory of Change and Agency Theory. The research design used in this study was descriptive research design. The target population was 262 employees drawn from 8 milk processing firms within Nairobi County. Stratified simple random was used to select a sample size of 122 firms. The research focused on primary data that was collected from questionnaires. The researcher used the Cronbach’s Alpha to assess internal consistency reliability for the five-point Likert scale items with 0.7 and above being the cut-off point or acceptable range. The study used descriptive and inferential statistics to analyse the quantitative data. The results indicated that data demand and use (β= 0.034, p<0.05) and research and surveillance (β= 0.292, p<0.05) had a positive and significant effect on firm performance. It was therefore recommended that manufacturing firms define issues in consultation with stakeholders so as to ensure that project objective are clearly stated, understood and supported by all. There should also be a close working relationship between Monitoring & Evaluation and capacity building activities so as to enhance firm performance. Besides, it is crucial for firms to collect and analyze data on customers so as to have an idea on areas to improve on. Finally, it is important to have a special focus on customers while engaging in research and surveillance.
Keywords
data demand and use, research and surveillance, firm performance, Monitoring & Evaluation
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